Terms of Service

Welcome to Vaultpip Delivery (“Vaultpip,” “we,” “our,” or “us”). By accessing or using our website, mobile application, or delivery services (“Services”), you agree to be bound by these Terms of Service. Please read them carefully.


1. Acceptance of Terms

By using Vaultpip Delivery, you agree to:

  • Comply with these Terms of Service

  • Provide accurate, complete, and current information when creating accounts or placing delivery requests

  • Follow all applicable laws, rules, and regulations in connection with your use of our Services

If you do not agree with any part of these terms, you may not use our Services.


2. Services Description

Vaultpip Delivery provides logistics, courier, and delivery services, including:

  • Pickup, transit, and delivery of packages and shipments

  • Tracking and notification updates

  • Customer support related to deliveries

We reserve the right to modify, suspend, or discontinue any Service at any time without prior notice.


3. User Account and Responsibilities

To access certain features, you may be required to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • Ensuring the accuracy of all information submitted

  • All activities conducted through your account

You must notify Vaultpip immediately of any unauthorized use or security breach.


4. Shipping and Delivery Policies

  • Users are responsible for providing accurate pickup and delivery information

  • Packages must comply with all local laws, safety regulations, and Vaultpip Delivery prohibited item policies

  • Vaultpip Delivery is not liable for delays caused by traffic, weather, natural disasters, public emergencies, or other factors beyond our control


5. Payment Terms

  • Delivery fees and other charges are payable as indicated on the website or app

  • Payments are processed through secure third-party providers

  • Users must ensure sufficient funds or valid payment methods

  • Failure to pay may result in suspension of Services or account termination


6. Refunds and Claims

Refunds, if applicable, are governed by the Vaultpip Delivery Refund Policy.

  • Claims for lost or damaged shipments must be submitted within 48 hours of delivery

  • Vaultpip Delivery’s liability is limited to the declared value of the shipment or service fee, unless additional insurance is purchased


7. Prohibited Items

Users may not ship items that are illegal, hazardous, or prohibited by Vaultpip Delivery, including but not limited to:

  • Explosives, flammable materials, or corrosive substances

  • Illegal drugs or controlled substances

  • Firearms or weapons without required permits

  • Perishable goods that may spoil during transit


8. Limitation of Liability

Vaultpip Delivery is not liable for:

  • Indirect, incidental, or consequential damages

  • Loss or delay due to events outside our control

  • Loss of profit or business arising from use or inability to use our Services

To the maximum extent permitted by law, Vaultpip Delivery’s total liability is limited to the amount paid by you for the relevant Service.


9. Indemnification

You agree to indemnify and hold Vaultpip Delivery, its affiliates, officers, and employees harmless from any claims, damages, or expenses arising out of:

  • Your violation of these Terms

  • Your violation of applicable laws

  • Your misuse of the Services


10. Intellectual Property

All content, branding, logos, and materials on Vaultpip Delivery’s website or app are the property of Vaultpip Delivery or its licensors. Users may not copy, reproduce, or distribute any content without prior written consent.


11. Termination

Vaultpip Delivery may suspend or terminate your account or access to Services if you:

  • Violate these Terms

  • Engage in fraudulent or abusive activity

  • Fail to comply with payment obligations

Termination does not release you from obligations incurred prior to termination.


12. Governing Law

These Terms of Service are governed by the laws of the State of Arkansas, United States, without regard to conflict of law principles. Any disputes must be resolved in the courts located in Arkansas unless otherwise agreed.


13. Privacy

Your use of Vaultpip Delivery is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.


14. Changes to Terms

Vaultpip Delivery may update these Terms at any time. Changes will be posted on our website with a revised effective date. Continued use of our Services constitutes acceptance of the updated Terms.