Privacy and Policy

Vaultpip Delivery (“Vaultpip,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you access our website, request delivery services, or otherwise interact with us.

This policy is designed to comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA), and international data protection standards such as the General Data Protection Regulation (GDPR).


1. Scope of This Policy

This Privacy Policy applies to:

  • Visitors to the Vaultpip Delivery website

  • Customers using our delivery and logistics services

  • Business partners, vendors, and service providers

  • Any individual who communicates with Vaultpip Delivery


2. Information We Collect

A. Personal Information

We may collect the following categories of personal data:

  • Full name

  • Email address

  • Phone number

  • Pickup and delivery addresses

  • Shipment details (package size, weight, destination)

  • Billing and payment information (processed via secure third-party providers)

  • Customer support communications

B. Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address

  • Device type and browser information

  • Pages viewed and access times

  • Cookies and similar tracking technologies


3. Legal Basis for Processing (GDPR)

We process personal data under the following lawful bases:

  • Contractual necessity – to provide delivery and logistics services

  • Legitimate interests – to improve operations, security, and customer experience

  • Consent – where explicitly provided

  • Legal obligation – compliance with applicable laws and regulations


4. How We Use Your Information

Vaultpip Delivery uses personal information to:

  • Process and fulfill delivery requests

  • Coordinate pickups, transit, and final delivery

  • Communicate delivery updates and service notifications

  • Provide customer support

  • Process payments and invoices

  • Improve service efficiency and website functionality

  • Detect fraud, misuse, or security threats

  • Meet legal and regulatory requirements


5. Sharing and Disclosure of Information

We do not sell personal information.

We may share personal data only with:

  • Authorized logistics partners and couriers involved in delivery fulfillment

  • Payment processors and IT service providers

  • Legal or regulatory authorities when required by law

  • Professional advisors (e.g., auditors, legal counsel)

All third parties are required to maintain appropriate confidentiality and security standards.


6. Cookies and Tracking Technologies

Vaultpip Delivery uses cookies to:

  • Ensure website functionality

  • Analyze traffic and usage patterns

  • Enhance user experience

You may control cookies through your browser settings. Disabling cookies may affect certain site features.


7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill delivery services

  • Meet accounting and legal obligations

  • Resolve disputes

  • Enforce agreements

When no longer required, data is securely deleted or anonymized.


8. Data Security

We implement appropriate technical and organizational safeguards to protect personal information, including encryption, access controls, and secure data storage. Despite these measures, no electronic transmission or storage method is 100% secure.


9. Your Privacy Rights

A. Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

B. Rights Under CCPA (California Residents)

California residents have the right to:

  • Know what personal information we collect, use, and disclose

  • Request access to their personal information

  • Request deletion of personal information

  • Opt out of the sale of personal data (Vaultpip does not sell data)

  • Not be discriminated against for exercising privacy rights

Requests may be submitted using the contact details below.


10. Data Protection Officer (DPO)

Vaultpip Delivery has appointed a Data Protection Officer responsible for overseeing data protection compliance and privacy matters.

Data Protection Officer
Vaultpip Delivery
Email: [Insert DPO Email Address]

You may contact the DPO regarding:

  • Data access or deletion requests

  • Privacy-related concerns

  • GDPR or CCPA inquiries


11. International Data Transfers

If personal data is transferred outside your country of residence, we ensure appropriate safeguards are in place, including contractual protections and compliance with applicable data protection laws.


12. Third-Party Websites

Our website may contain links to third-party websites. Vaultpip Delivery is not responsible for the privacy practices or content of external sites.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.


14. Contact Information

For questions, requests, or concerns regarding this Privacy Policy, please contact:

Vaultpip Delivery
Email: support@vaultpip.com
Phone: +1 (702) 971 5437